Botswana Qualifications Authority (BQA) is a parastatal in the Ministry of Tertiary Education, Research, Science and Technology established by the Botswana Qualifications Authority Act, No 24 of 2013, to:

  1. provide for and maintain the National Credit and Qualifications Framework (NCQF)
  2. coordinate the education, training and skills development quality assurance system, from early childhood to tertiary level (lifelong learning).

BQA took over quality assurance functions that were performed by the then Tertiary Education Council and Botswana Training Authority. Its Regulations were gazetted in 2016 and their implementation started in January 2017.

This document captures Frequently Asked Questions (FAQs) and provides generic answers. The questions are arranged by service / function areas. The frequently asked questions are updated quarterly to address emerging / new information needs. This FAQs address issues of quality assurance services as detailed below:

  • Registration and accreditation of Education and Training Providers(ETPs) ,
  • Registration and accreditation of Awarding Bodies(local)
  • Recognition of Awarding Bodies (external origin)
  • Registration and Accreditation of assessors and moderators
  • Accreditation of learning programmes
  • Recognition of Non-Credit Bearing Short Courses
  • Monitoring and auditing of registered and accredited ETPs.
What is BQA

The Botswana Qualifications Authority (BQA) is a parastatal established by the Botswana Qualifications Authority Act, No 24 of 2013, to:

  • provide for and maintain the National Credit and Qualifications Framework (NCQF)
  • coordinate the education, training and skills development quality assurance system, from early childhood to tertiary level (lifelong learning).


What are the requirements for registration and accreditation of an ETP?
The registration and accreditation process involves confirming the availability, authenticity and suitability of some key requirements of Quality Assurance Standards for the different categories of ETPs. Please see: Quality Assurance Standard for Higher Education Providers.  http://www.bqa.org.bw/sites/default/files/documents/Criteria%20and%20Guidelines%20for%20Registration%20and%20Accreditation%20of%20Education%20and%20Training%20Providers_0.pdf.
How do I know if a learning programme is registered, approved or accredited?
BQA keeps a publicly available register (http://www.bqa.org.bw/list-learning-programmes-registered-under-national-credit-qualifications-framework-system) of Education and Training Providers (ETPs) and their registered, approved or accredited learning programmes. Customers may call: 3677200, email: customerservice@bqa.org.bw or inbox the Botswana Qualifications Authority Facebook page to enquire.
What happens when a learning programme is denied accreditation?

No learners will be enrolled in a learning programme that has been denied accreditation because it would have failed to meet accreditation requirements. The ETP may however resubmit it for accreditation if it has closed the identified gaps.

How and when does BQA quality assure lecturers/trainers/ teachers?

Trainers/ lecturers or rather teachers as referred to in the BQA Act, are assessed as a key resource when the Authority evaluates applications for accreditation of learning programmes. ETPs are required to include in the application for learning programme accreditation, Evaluation of Qualifications Reports for teacher/trainer (s), which would have been evaluated by the Authority. At this stage BQA verifies the teacher’s suitability to teach the programme and its level.

How often does BQA monitor and audit registered and accredited ETPs?

ETPs are required to submit annual reports to BQA, for monitoring purposes. In addition, BQA conducts scheduled audits at least once in the accreditation cycle of a provider. BQA also reserves the right to conduct an unscheduled audit (spot checks) at any ETP when prompted by different factors like complaints, poor results etc.

How long does BQA take to register and accredit ETPs and learning programmes?

The applications for Registration & Accreditation of HE ETPs and accreditation of learning programmes take an average of twelve weeks. Several factors such as unavailability of subject matter experts, quality of submission and responsiveness of the ETPs to close gaps in some cases affect the ability to meet turnaround times.

How does BQA monitor the movement of teachers between ETPs?

Trainers/ teachers leaving an ETP is a significant change that has to be reported to BQA. ETPs are therefore expected to notify BQA as soon as there has been changes on the staffing which include number of the teachers available for the learning programme. The Authority will then assess the suitability of the new trainer to offer the affected learning programme.

What should learners do if the ETP does not deliver programme as agreed? This includes failure to provide adequate practicals lessons, lack or inadequate equipment, use of unqualified lecturers etc.

Learners are advised to follow the laid down procedure to raise their concerns. This includes engaging their class representatives and the Student Representative Council which should in turn engage the ETP management. If the complaint is not resolved internally, learners should raise it with BQA. The Authority will investigate and take action, as appropriate.

Is there any engagement between the Botswana Qualifications Authority and professional bodies such as the Law Society of Botswana and the Botswana Institute of Engineers, in the process of developing qualifications and accreditation of learning programmes

BQA works with professional bodies in regulated sectors in the development of qualifications and accreditation of learning programmes. Where a professional body exists BQA enters into written agreements or other arrangements such that qualifications and programmes submitted to BQA are validated by the Professional body before BQA registers / accredits them. This is to ensure that the qualifications and learning programmes meet the sector standards and requirements and to ensure acceptance and registration of graduates.