Toll-Free : 0800 600 934

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Customer Service
One Stop Customer Service Centre
The customer service office is a central place where clients are assisted with all enquiries for BQA services. Customer service office provides support for:
- Registration & Accreditation of ETPs
- Registration & Accreditation of Moderators & Assessors
- Evaluation of Qualifications
- Accreditation of learning programmes
The office checks applications for completeness and generates payment cover documents for submission at Cashier’s office.Customers will be assisted and guided by friendly customer service staff on specific services offered within BQA.
For further information contact customer service at: customerservice@bqa.org.bw
Tollfree: 0800 600 934
SMS/WhatsApp Line: (267) 75 671 114
The customer service office is open on Monday-Friday (excluding public holidays) between 0730hrs and 1630hrs.
Payment Methods
- Cash payment
- ERT transfers
BANK ACCOUNT NAME | ACCOUNT NUMBER | BRANCH CODE | BRANCH | Swift code |
---|---|---|---|---|
Botswana Qualifications Authority | 6202589967 | 281467 | FNB Main Branch | FIRNBWGX |
Cashier’ Office Operating Hours